Frequently Asked Questions

Find answers to our customers' most common shipping, order, and vendor questions.

What are Noboni's delivery charges inside and outside Dhaka?
Our delivery charge inside Dhaka City is ৳70. For deliveries outside Dhaka, the shipping fee is ৳135. Delivery is free for all orders over ৳1890.
How long will it take for my package to arrive?
Orders inside Dhaka city are processed quickly and generally delivered within 24 to 48 hours. For orders outside Dhaka, it usually takes 3 to 5 business days to reach your doorstep.
How can I pay for my purchase?
We support multiple easy and secure payment methods: Cash on Delivery (COD), bKash personal money transfers, and Nagad. Cash on Delivery is available nationwide.
Are the products sold on Noboni authentic?
Yes, absolutely. Authenticity is our core promise. All items listed under skincare, cosmetics, and accessories are sourced directly from official manufacturer channels or authorized brand importers with sealed security validations.
How can I register as a Merchant / Vendor?
Creative entrepreneurs and local businesses can easily start selling on Noboni. Navigate to our Become a Vendor page, complete the merchant application form with your store name, business phone and address, and you can immediately start uploading and managing your products.